Testimonials

Customer Reviews in Longmeadow, Massachusetts

Jon was fantastic to work with, and helped us change a dated looking house into a modern farmhouse. He is detailed and meticulous, and provided us with great ideas and feedback, which help us make good derisions for our renovation. Jon was always available and followed up whenever we had question. We have, and would continue to recommend Jon and his crew for any renovation/build.
 

-Laki Rousou
December 9,2021

Jon and his company, Legacy Construction came HIGHLY recommended to us when a tree fell onto our roof. Jon was EXCEPTIONAL on every level dealing directly with our insurance company to push on our behalf. His follow through and communication was priceless. The work his team did replacing our roof was superior. Jon's direct follow communication and follow up is something that you just don't find anymore. He made every aspect of this experience enjoyable. Jon is your go to for any home construction project. He is trustworthy, kind and extremely professional
 

-Debbie Wright
September 23,2021

We were referred to Jon when we needed a new roof and we could not be happier with the quality of his work and his high customer service standards! He has consistently updating us on the process and exceeding our expectations in every way. I would HIGHLY recommend Legacy &J Jon for any of your construction needs 


August 15,2020

Kitchen Renovation
Working with Legacy One was without a doubt the best decision we could have made for our kitchen renovation. Jon and his team were extremely professional throughout the duration of the renovation. Jon communicated the details of the project thoroughly and executed them beyond our expectations. The outcome is absolutely stunning! We will undoubtedly look to them for our next big project.

– Heather & Dan M.
January 2018

Jon Longo and his team made my bathroom vision a reality. The attention to detail and quality of services was impeccable. The team was incredibly courteous and clean. They were truly a pleasure to work with and truly want each feature to come out structurally right, in line with your vision, and to be built to last. They want the customer to miss them when they are gone and we will! I would definitely hire them again for our next project.Description of work: Legacy One performed a complete bathroom remodel down to studs.
  • Kate KrugerCategory: Carpentry - Woodworking, Remodeling - Kitchen & Bathroom
  • Services Performed: Yes
  • Work Completed Date: 10/14/2016
  • Hire Again: Yes
Longmeadow, MA 01106

– Kate K.
10/20/2016

It went fantastic and we are thrilled with the end result! Jon Longo, the owner, was a huge help from start to finish. He designed the new kitchen and family room with many ideas and details that we would never have thought of. He has a great eye for design and seemed to grasp exactly what we were aiming for from our first meeting. His team of professionals were also wonderful- very talented and a pleasure to have in our home. They all took great pride in their work and were always very concerned that we were happy with the end result. They were all very neat and cleaned up beautifully at the end of every day- even sweeping the garage and driveway. The custom built in cabinets, trim, fireplace mantel and crown moldings that were designed and built by Jimmie were well beyond our expectations- they are absolutely gorgeous!! Our project could not have turned out any better and we will be using Legacy One Construction in the future for additional projects. We feel very lucky to have discovered them!!!Description of work:
Combined 3 separate rooms into one large open space- Kitchen/family room combination.
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Category: Interior Design & Decorating, Remodeling - General, Carpentry - Woodworking, Remodeling - Kitchen & Bathroom

  • Services Performed: Yes
  • Cost: $100000
  • Work Completed Date: 10/08/2016
  • Hire Again: Yes


– Maureen R.
10/08/2016

Legacy did an excellent job in every aspect. Their workers were exceptional and would bend over backwards to make us happy with the work being done. They were friendly and always professional. I have recommended Legacy to several friends and will use them in the future if needed. I love my new bathroom!Description of work:
Remodeled master bathroom
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  • Category: Carpentry - Woodworking, Remodeling - Kitchen & Bathroom
  • Services Performed: Yes
  • Cost: $30000
  • Work Completed Date: 07/10/2016
  • Hire Again: Yes
Pam Stewart - Longmeadow, MA 01106



– Pam S.
09/28/2016

It went great. Our kitchen cabinets have a better finish now then when originally installed. Provider was a very important participant in the insurance claim process.

We used this provider a second time in 2016 with an emergency request for repairs. He was able to respond immediately and complete the work in a very professional manner.Description of work:Renovation of kitchen to repair leaks from prior winter. Did an amazing job with cabinet and column repairs. Always left the house clean and organized at end of every day. Performed work above and beyond the original quote.
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  • Category: Carpentry - Woodworking
  • Services Performed: Yes
  • Cost: $25000
  • Work Completed Date: 05/15/2015
  • Hire Again: Yes
Ann Keiser -Longmeadow, Ma



– Ann K.
09/20/2016

I couldn't be happier with all aspects of the project. The owner and his crew were wonderful. They were very professional and very helpful. Jon, the owner, was so helpful to me in making all the right choices for my home. They were also very respectful of my space, and always left my house clean every day. I would highly recommend this company.Description of work:
Completely remodeled the kitchen, put in new flooring and ceilings in the kitchen and living room.
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  • Category: Remodeling - General, Carpentry - Woodworking, Remodeling - Kitchen & Bathroom
  • Services Performed: Yes
  • Cost: $24000
  • Work Completed Date: 09/14/2016
  • Hire Again: Yes
Amy Barden - Springfield, MA 01108



– Amy B.
09/14/2016

eskarp
Relationship: Client
Project Date: November 2015
Project Price: $50,000 - $100,000
We hired Legacy Construction to build an addition for my father to move in with us. We worked with Jon and his team, especially Tom and Jimmy who were so very professional. Their work is excellent and Jon works very hard to remain on budget. The subcontractors including the electricians, plumbers and tile professionals paid attention to every detail. I highly recommend Legacy Construction.

garrett_ulrich
Relationship: Client
Project Date: October 2015
Project Price: $10,000 - $49,999
My wife and I would highly recommend Legacy One Construction and Jon Longo for any home improvement/renovation/construction/remediation job. Jon and his experienced crew completed significant damage to walls and ceilings in our home caused by ice dams on time, on budget and of high quality workmanship. He also was very helpful in dealing with our insurance company to ensure that our claim was well represented. Jon himself is a pleasure to work with, has high quality standards and will work with customers to determine the best options to a job. Jon always made himself available and really understands the meaning of customer service. The proof in the pudding is that we have engaged him and his services for a number of other home projects in 2016. Legacy One is highly professional company who I'd fully recommend to anyone.
"Our experience with Legacy Construction has been great. Everyone working on our project showed phenomenal attention to detail and pride in their work. Not only was their work-ethic professional, everyone was genuinely respectful, pleasant, and responsive. A big bonus to us was the fact that we always knew what to expect. We received daily updates as to what they would be doing the next day, who was going to be there etc. No Surprises!!! Showing up when they said they would and leaving the house as neat as possible at the end of the day meant a lot to us. We can't say enough good things about Jon's crew. They were just great guys to be around and they worked very hard to make the project run smoothly.

We also appreciated Jon's ability to incorporate our ideas & desires with reality, i.e. our space and budget. He offered design ideas that other contractors never presented. Plus he's quick to respond to texts, emails, and phone calls if concerns arise. Legacy Construction exceeded our expectations on many levels. The whole experience was wonderful! We are so pleased with our "new" house and will definitely consult Legacy Construction for any future projects."

Dan and Jeanie Kolb

"My original contractor backed out on me after I'd purchased most of the materials for a bathroom remodel. Less than half the contractors I called responded. My husband and I chose Jon Longo of Legacy One Construction because he seemed reasonable, explained things clearly and is local. I crossed my fingers and hoped for the best, but braced for the unexpected and unpleasant things that come with remodeling. Jon's crew is absolutely wonderful. The demolition was kept as clean as possible. (Thank you, Brian!) Jimmy, the foreman is awesome. He is full of energy, listens carefully and anticipates problems that can be avoided. These are not guys who come into your house, hack away at everything and slop something new together. They are quiet and careful and meticulous. They are trustworthy. Everyone from start to finish was always nice and respectful. I was very impressed by how highly each one spoke of Jon and of each other. Jon Longo is wonderful to work with. He is a calming and reassuring presence amidst all the remodeling turmoil. I cannot say better things about these guys. I absolutely love my new bathroom! I am a tough critic and Jon and his crew won me over."

Kathy Valdes
This is how things are left after a day's work.
This is how things look after they are finished!

"When we began planning to have a master bathroom put in, we met with several contactors. The best choice we ever made was to hire Jon Longo. He met with us many times to finalize the plans, to go over all the details, to make sure the project would turn out as we envisioned it would and stay within our budget.

We are really happy and satisfied with the quality of workmanship and open communication that Jon and his crew gave us. They are very neat, very meticulous and careful when doing the work.

Jon always made sure that what was being done would meet or exceed what we expected. He called every day to give us a status of what was done and what would be done next.

Jon is more than a contractor to us, he is our friend. "

Kevin and Anna Hackett

Jon
"The craftsmanship was just great! We are very pleased with the work. You are a pleasure to work with. We look forward to the next project with you. Thank you so much for ALL your help!"

Gerry & Carol Taylor

To Jon and his Merry Band of Craftsmen-

My wife and I would like to take the opportunity to thank everyone for the work performed in remodeling and updating our kitchen.
It was a pleasure to find a man who ' said what he did, and did what he said.'
There are still honorable men among us!"

"Jon Longo has been “our contractor” for about 10 years now. During that time, Jon has completed many wonderful projects for us, bringing our “mid century modern” ranch into the 21st century. He has managed a complete kitchen renovation - moving walls and windows, repositioning all appliances and plumbing for more efficient cooking, installed a beautiful raised panel wainscoting look in our dining room, reconfigured a small half bath resulting in a considerable increase in useable space, redesigned closet space in the master bedroom so that we now have a walk in closet with a dedicated shoe closet(!) and brought a 1950's master bath beautifully up to date.

Jon is an excellent general contractor for a project of any size. He is incredibly easy to work with, is easy to reach via phone or text, and will always call you back promptly when you need to reach him.

Jon takes great pride in his work from the initial design and planning stage to the final finishing touches. All of the skilled professionals he brings onto a project are true craftsmen. They are polite, courteous and clean.

Unlike many other GC's, Jon has a very keen eye for design. His suggestions for “tweeking” our projects have given us “great” outcomes rather than “just ok”. Despite his many wonderful suggestions, he ultimately will always listen to his customer's wishes and provide exactly what they want.

Jon does keep a sharp eye on costs. For our recent master bathroom renovation, he saved us a great deal of money on plumbing, granite and tile without compromising the finished product.

Jon is not the least expensive GC you will ever find, but neither is he the most expensive. We have always found his prices to be extremely fair. At the same time, the quality of his work is second to none. Couple that with how pleasant he is to work with through any project - large or small - and we don't think you'd find a better person to manage your renovation."

Ginny and Marc Packin

Hello all,

Ruth and I are very happy to tell all of you that our home renovation is now finished. This effort began in June and just ended this week with the completion of the landscaping around the front porch.

We are very pleased with the result ... in fact we believe we now live in a different house. ??

Below are the "bookends" of the project. And below them are links to albums of before and after pictures that we have put together.

It was an amazing process!

Dad/Tom
Before Shots
After Shots
Legacy Construction and Jon Longo, general contractor, completed a renovation of the entire exterior of our home. This work included upgrading the siding, framing all windows, replacing both our front and back porches, and rebuilding our screen porch. They came in within budget and on time. And, most importantly the quality of their work greatly exceeded our expectations.

In particular we were especially impressed by Jimmy, Jerry, and Yuri. Jimmy, foreman and lead carpenter, had extremely high standards which showed in his final products. Jerry, also an accomplished carpenter, did a fabulous job of rebuilding our screen porch and creating shelving and organization systems for our garage. Yuri and his staff spent many hours siding our house. All three are highly creative problem solvers, creativity which was needed when working on our 100 year old home.

We collaborated with Jon on the initial design but gave him freedom to be creative with the details. This worked well for us because Jon and his crew had many design ideas and suggestions we would not have considered but which enhanced our home.

Jon, his staff, and all his subcontractors were personable and polite.

I would highly recommend Legacy Construction to anyone considering work on their home.

Thanks for everything! Our house looks beautiful!
Thanks to your work, your suggestions and your thoughtfulness. It was a pleasure working with you."

Ann and Steve Schupack

Thanx, Deb
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